Black Hat Peptide Company respects customer privacy. This Privacy Policy describes information that may be collected through the website and checkout process, how it is used, and circumstances in which it may be disclosed.
INFORMATION WE COLLECT
Depending on how you use the website, we may collect your name, email address, telephone number, shipping address, products and quantities selected, cart and checkout information, order and transaction information, communications you send to us, referral or campaign attribution, and technical information associated with website access such as browser, device, session, and basic usage information.
CHECKOUT RECOVERY
When a valid email address is entered during checkout, the website may temporarily store the email address, first name, cart summary, checkout stage, and limited session or attribution information so an interrupted checkout can be measured and a single checkout reminder can be sent.
Checkout-recovery records are not used as completed orders unless the order is actually submitted. The current system is configured to remove these temporary checkout records after seven days.
HOW INFORMATION IS USED
Information may be used to operate checkout, verify pricing and inventory, reserve inventory for an accepted order, communicate about checkout or an order, reconcile payment, arrange fulfillment and shipping, provide tracking information, respond to customer questions, prevent fraud or abuse, measure ordering performance, maintain transaction records, and comply with applicable legal or accounting requirements.
PAYMENT INFORMATION
After an order is accepted and inventory is reserved, the website provides a payment page showing the exact order total and order reference. We accept card through VERIFIED, Venmo, BTC through BTCPay, and ACH bank transfer. Choose a method on the payment page after placing your order.
Venmo is a third-party payment service and processes payment information under its own privacy policy and terms. Black Hat Peptide Company does not collect complete bank-account or payment-card credentials through this website.
The website may record operational payment events such as when the payment page was opened, when the customer reports that payment was sent, and when payment is verified in Operations.
SHARING OF INFORMATION
Black Hat Peptide Company does not sell customer personal information to advertisers.
Information may be disclosed to service providers when reasonably necessary to operate the business, including hosting, database, email, payment, shipping, analytics, technology, professional-adviser, and fulfillment services. Information may also be disclosed when required by law or a valid governmental request.
COOKIES, LOCAL STORAGE, AND WEBSITE TECHNOLOGY
The website may use cookies, local or session storage, server logs, and similar technologies for age-gate status, shopping-cart operation, checkout continuity, referral or campaign attribution, security, analytics, and performance.
DATA RETENTION
Order and transaction records are retained as reasonably necessary for fulfillment, customer service, fraud prevention, accounting, tax, recordkeeping, dispute resolution, and legal compliance. Temporary abandoned-checkout recovery records are currently configured for automatic deletion after seven days.
DATA SECURITY
Black Hat Peptide Company uses reasonable administrative and technical measures intended to protect customer information. No internet transmission or electronic storage system can be guaranteed to be completely secure.
AGE RESTRICTIONS
This website is not directed to children under 13, and Black Hat Peptide Company does not knowingly collect personal information from children under 13. Orders are restricted to persons at least 18 years old.
PRIVACY RIGHTS
Depending on where you reside, applicable law may provide rights regarding access, correction, deletion, or other treatment of personal information. Requests may be submitted through the Contact page or at blackhatpepco@gmail.com. Identity verification may be required before a request is fulfilled.
CHANGES & CONTACT
This Privacy Policy may be updated as website functionality, business practices, or legal requirements change. The current version will be posted with its effective date.
Privacy questions or requests may be submitted through the Contact page or by email at blackhatpepco@gmail.com.